Privacy Policy
Last updated: December 15, 2025
At Dishu, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We collect information that identifies you when you:
- Create an account (name, email address, phone number)
- Complete your profile (address, dietary preferences)
- Make a purchase (billing and shipping information)
- Register as a vendor or shop owner (business information)
- Contact our customer service team
Automatically Collected Information
When you visit our platform, we automatically collect:
- Device information (type, operating system, browser)
- IP address and location data
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information to:
- Process your orders and payments
- Manage your account and provide customer support
- Connect buyers with vendors and shops
- Send order updates and delivery notifications
- Improve our platform and personalize your experience
- Send promotional offers (with your consent)
- Ensure platform security and prevent fraud
- Comply with legal obligations
Information Sharing
We share your information with:
Vendors and Shops
When you place an order, we share necessary information with the vendor to fulfill your order.
Service Providers
We work with third-party services for payment processing, delivery, analytics, and communication.
Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
Data Security
We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Update or correct inaccurate information
- Request deletion of your account and data
- Opt-out of promotional communications
- Restrict or object to certain data processing
- Data portability (receive your data in a structured format)
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver targeted advertisements. You can manage cookie preferences through your browser settings, though some features may not function properly without cookies.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@dishu.com
Phone: 1-800-DISHU-99
Address: Dishu Marketplace, Privacy Office
123 Market Street, Suite 100
San Francisco, CA 94105
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.